Integrations
Connect the Tools Your Business Already Uses
Shiny GT 360 doesn't ask you to rebuild your stack around it. Here's what connects today, and what's coming.
Meta WhatsApp Business API
BuiltThe core of the product. Send messages, templates, media, and interactive messages through the official Cloud API.
Shopify
BuiltAuto-send WhatsApp messages on new orders, fulfillment, abandoned carts, and new customer signups. Sync runs both ways.
Zoho CRM
BuiltContacts sync between Shiny GT 360 and Zoho automatically. Lead and contact events in Zoho can trigger WhatsApp messages without anyone touching a spreadsheet. Connected over OAuth 2.0.
Google Sheets
BuiltBOT Studio can write rows to a Sheet whenever an automation fires, which means you can pipe data into a spreadsheet without writing a line of code.
Meta Ads / Facebook
PartialLink ad campaigns and track which WhatsApp conversations started from a Click-to-WhatsApp ad. Full live sync is planned for Q3 2026; today's version covers the basics.
Stripe
BuiltWallet top-ups, subscription management, and invoicing all run through Stripe.
OpenAI (GPT-4o)
BuiltPowers the AI Bot, including the knowledge base and its vector-embedding search for RAG-style answers.
Firebase
BuiltPush notifications to iOS and Android apps via Firebase Cloud Messaging.
Google Analytics 4
PlannedPlanned. Will track website widget interactions and visitor journeys.
Salesforce
PlannedPlanned for Q4 2026. Two-way sync for contacts and deals.
WooCommerce
PlannedE-commerce automation for WooCommerce stores, planned for Q4 2026.
Webhooks (custom)
PlannedSend real-time events from Shiny GT 360 to any URL of your choosing, for integrations that don't have a native connector yet.