Chats getting missed
Messages pile up across agents and nobody's sure who's handling what.
WhatsApp Business API CRM
The Complete WhatsApp Business API CRM for Growing Teams
Manage chats, automate campaigns, deploy AI bots, and track every customer conversation in one CRM built for teams that outgrew spreadsheets and shared inboxes.
Trusted by [X]+ businesses managing WhatsApp support and sales worldwide.
Managing WhatsApp manually doesn't scale.
No team visibility
You can't tell if a customer waited ten minutes or ten hours for a reply.
No analytics
No record of response times, agent load, or where conversations stall.
See Shiny GT 360 in action
A two-minute walkthrough of chat management, broadcasts, and the AI bot, recorded on a live account, not a mockup.
Video embed coming soon
Everything in one place
One platform for the entire WhatsApp lifecycle
From first message to closed deal — inbox, automation, campaigns, and analytics work together.
💬
Chat Management
All, My, and Unassigned tabs keep every conversation accounted for, even across a busy support team.
📣
Broadcast Campaigns
Send bulk messages to segmented lists and track delivery as it happens.
🤖
AI Bot
A GPT-4o powered assistant that answers from your own knowledge base instead of a generic script.
🔀
BOT Studio
Build automated flows with a visual, drag-and-drop editor. No code required.
📊
Analytics
Heatmaps and leaderboards show exactly where response times slip.
👥
Team RBAC
Nineteen role types, so the intern and the ops lead see different things by design, not by accident.
🔌
Integrations
Shopify, Zoho, and Meta connect natively, so your data isn't scattered across five tools.
📄
Reports
Export PDF and CSV reports on a schedule, or pull them the moment you need them.
Connect the tools your business already uses.
Shopify, Zoho CRM, Google Sheets, Meta Ads, Stripe, Google Analytics, and Firebase all plug into Shiny GT 360, so your WhatsApp CRM never sits apart from the rest of your stack.
Built for how your industry sells
WhatsApp That Actually Recovers Carts and Confirms Orders
Automate order confirmations, cart recovery, and delivery updates on WhatsApp. Built for Shopify and WooCommerce stores.
- Order confirmations sent the second a purchase clears
- Abandoned cart recovery through automated, timed follow-up
- Delivery updates a customer doesn't have to ask for
- Return and refund status without a support ticket
Results, not just reviews
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Head of Operations, Lorem Company
60% faster response time
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Marketing Manager, Lorem Company
10× campaign reach
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Customer Success Lead, Lorem Company
40% productivity gain
Plans that scale with your team
Choose the package that fits your team.
Starter
Built for solopreneurs and small teams just getting off spreadsheets. One WABA number, two agents, chat management, and template tools.
- Up to 1,000 contacts
- Shared team inbox
- Basic broadcast campaigns
Growth
For teams past the point where one inbox works. Adds Bot Studio, scheduled broadcasts, analytics, and customer segmentation.
- Up to 25,000 contacts
- BOT Studio + AI replies
- Advanced analytics & reports
- Priority support
Enterprise
For large teams running WhatsApp at scale. Adds the AI Bot, SSO, unlimited agents, and full API access.
- Unlimited contacts
- Unlimited numbers
- SSO, roles & audit logs
- SLA + dedicated manager
- White-label options
Platform results
99.9%
Uptime
54
Features built and shipped