Terms of Service

Last updated: 2026-07-21

⚠️ This policy is currently being drafted and reviewed by legal counsel. It will be published here once approved. For questions, contact legal@shinygt360.com.

1Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of Shiny GT 360, operated by [Shiny Global Technologies] (“Shiny GT 360,” “we,” “us,” “our”), available at shinygt360.com. By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

2Eligibility

You must be at least 18 years old and have the authority to bind your organization (if using the Service on behalf of a company) to use Shiny GT 360.

3Account Registration

You’re responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at info@shinygt360.com of any unauthorized use.

4Description of Service

Shiny GT 360 is a WhatsApp Business API CRM platform providing chat management, broadcast campaigns, template management, analytics, AI-powered bots, team management, and related tools, as described on our Features page.

5Acceptable Use

You agree not to use Shiny GT 360 to: • Send unsolicited spam or messages violating WhatsApp’s Business Messaging Policy or Meta’s Commerce Policy • Transmit unlawful, harassing, defamatory, or fraudulent content • Attempt to reverse-engineer, resell, or white-label the Service without authorization [remove this clause if you do offer white-label/reseller plans, since your plan document mentions a Custom/reseller tier] • Violate any applicable data protection or telecommunications law in the jurisdictions where you send messages Violation of WhatsApp’s own policies (which Meta enforces independently) can result in your WhatsApp Business number being restricted or banned by Meta — this is outside Shiny GT 360’s control, and you acknowledge that risk when using the Service to send bulk or automated messages.

6Fees and Payment

Fees are as described on our Pricing page. [Insert your actual billing terms: monthly vs. annual, auto-renewal, price change notice period — typically 30 days’ notice for existing customers.] All fees are non-refundable except as required by law or as stated in our Refund Policy.

7Intellectual Property

Shiny GT 360 and all related trademarks, logos, and content are owned by [Shiny Global Technologies]. You retain ownership of your own data (contacts, message content, templates) uploaded to the platform.

8Data and Privacy

Your use of the Service is also governed by our Privacy Policy and, where applicable, our Data Processing Agreement.

9Termination

We may suspend or terminate your account for violation of these Terms, non-payment, or misuse of the Service. You may cancel your account at any time; see the Refund Policy for billing implications.

10Disclaimers and Limitation of Liability

[This section carries real legal weight — get counsel to draft the specific liability cap and warranty disclaimer language rather than using generic template text. A typical structure limits liability to fees paid in the preceding 12 months and disclaims indirect/consequential damages, but the exact wording needs to match your jurisdiction’s enforceability rules.]

11Governing Law

[Placeholder — insert your actual jurisdiction. This must match wherever your company is legally registered, not wherever your customers are.]

12Changes to These Terms

We may update these Terms from time to time, with notice provided via email or in-app notification before changes take effect.

13Contact Us

info@shinygt360.com

Questions about this policy?