15 modules. One WhatsApp platform.

Unified Chat Inbox

Every WhatsApp conversation in one shared inbox — auto-assigned to the right agent, with full context always visible.

Website Chat Widget

A WhatsApp button on any webpage — visitors tap to start a conversation that lands straight in your GT360 inbox, turning browsers into leads.

BOT Studio

Visual drag-and-drop flow builder for WhatsApp automation — no developer needed to build multi-step bots, menus, and lead capture sequences.

AI Bot

GPT-grade replies trained on your knowledge base, product catalog, and past conversations — escalates to a human agent the moment it should.

Scheduled Broadcasts

Queue campaigns to fire at the exact moment your audience is most likely to read — across every timezone, without a team member online.

Message Templates

Build, submit, and manage Meta-approved message templates entirely inside GT360 — no Business Manager tab-switching required.

Broadcast Campaigns

Reach thousands of opted-in contacts with personalized WhatsApp campaigns and track every open, reply, and click in real time.

Customer Segments

Tag, filter, and build dynamic segments from behavior, attributes, and purchase history — then target each segment with precision campaigns.

Analytics & Reports

KPIs, engagement heatmaps, agent leaderboards, and campaign performance — all in one live dashboard that updates as messages flow.

Reports

Downloadable PDF and CSV reports for any date range, metric, or segment — scheduled to land in any inbox before the Monday morning review.

Enterprise Analysis

Cross-org reporting, custom dashboards, and data warehouse export built for enterprise teams managing multiple brands or WABAs.

Team & Permissions

Roles, granular RBAC, audit logs, and SSO for enterprise teams — so every person has exactly the access they need and nothing more.

Meta Insights

WABA health scores, quality ratings, and Meta Business Suite data — synced hourly so you catch problems before Meta catches your account.

Settings & API

WABA connection, webhooks, API keys, and billing preferences — everything technical in one secure, audit-logged settings panel.

Wallet & Billing

Prepaid wallet for Meta conversation fees with full cost transparency — auto top-up, spend alerts, and per-campaign cost attribution included.