👥 Team & Permissions
Roles, granular RBAC, audit logs, and SSO for enterprise teams — so every person has exactly the access they need and nothing more.
19
Built-in roles out of the box
96%
Admins who find a matching built-in role without customization
Granular RBAC
19 built-in roles and unlimited custom ones
GT360 ships with 19 pre-built roles covering every team function. Admins can clone and customize any role or build from scratch with permission-level granularity.
- 19 seeded roles: Super Admin → Agent, and every tier between
- Permission matrix: read / write / delete per module
- Role assignment scoped to org, team, or individual WABA
19
Built-in roles out of the box
96%
Admins who find a matching built-in role without customization
365 days
Audit log retention period
< 1s
Log query response time on 10M+ event tables
Audit Logs
Know exactly who did what, and when
Immutable audit logs capture every permission change, login event, campaign send, and data export — exportable for compliance reviews.
- Tamper-proof logs stored in append-only ledger
- Filterable by user, action type, and date range
- Export to CSV for SOC 2 and ISO 27001 audits
SSO & Provisioning
Zero-friction onboarding and offboarding at scale
SAML 2.0 SSO and SCIM provisioning let IT teams control GT360 access from their identity provider — no manual user management.
- SAML 2.0 with Okta, Azure AD, and Google Workspace
- SCIM auto-provisioning: new hire → GT360 seat in < 30s
- Instant deactivation on IdP offboarding
< 30s
SCIM provisioning time per new user
SAML 2.0
SSO standard supported
See Team & Permissions in action
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