🤖 BOT Studio
Visual drag-and-drop flow builder for WhatsApp automation — no developer needed to build multi-step bots, menus, and lead capture sequences.
20+
Bot node types in the flow palette
12 min
Median time to build and publish a first bot
Visual Flow Builder
Build any conversation flow without writing code
Drag nodes onto a canvas, connect them with conditions, and publish a bot in minutes — from a simple FAQ menu to a multi-branch lead qualification flow.
- 20+ node types: message, condition, delay, set-variable, API call
- Branching logic with AND / OR condition groups
- One-click publish with instant rollback
20+
Bot node types in the flow palette
12 min
Median time to build and publish a first bot
67%
Bot completion rate on button-based flows
3.4x
Higher lead capture vs keyword-only bots
Rich Interactions
Buttons, lists, and carousels — fully supported
BOT Studio renders interactive message types natively: quick-reply buttons, list menus, and location requests, all within the same visual canvas.
- Quick-reply buttons (up to 3) on any message node
- List message with up to 10 rows per section
- Conditional branch per button or keyword match
Agent Handoff
Escalate to a human at exactly the right moment
Add a handoff node anywhere in a flow and GT360 transfers the conversation to the right agent queue with full bot context attached.
- Handoff node routes to any team, queue, or named agent
- Bot summary auto-attached as internal note on handoff
- Fallback handoff when bot confidence drops below threshold
89%
Containment rate before agent handoff
< 4s
Handoff latency from bot to live agent
Related Features
Keep exploring what GT360 can do
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