👤 Customer Segments
Tag, filter, and build dynamic segments from behavior, attributes, and purchase history — then target each segment with precision campaigns.
50+
Filterable contact attributes
3.8x
Campaign ROAS on segmented lists vs broadcast-all
Rich Segmentation
Slice your audience any way your business needs
Combine dozens of filters — last order date, city, tag, opt-in source, chat history — into reusable segments that update in real time.
- 50+ filterable attributes including custom fields
- AND / OR logic builder for complex segments
- Real-time segment size preview before saving
50+
Filterable contact attributes
3.8x
Campaign ROAS on segmented lists vs broadcast-all
2.9s
Median tag applied latency
87%
Segmentation accuracy vs manual tagging
Behavioral Tagging
Auto-tag contacts based on what they do
Triggers apply tags automatically when a contact clicks a button, replies with a keyword, completes a bot flow, or makes a purchase.
- Keyword-reply trigger tags (e.g., 'interested' → tag: hot-lead)
- Bot flow completion auto-tagging
- Shopify / WooCommerce purchase event tagging
Contact Management
One unified profile per customer across all channels
Every contact has a single record that aggregates chat history, campaign touches, tags, and CRM data — no duplicates, no data silos.
- Automatic duplicate detection and merge
- Zoho CRM and Shopify contact sync
- GDPR-compliant opt-out and data deletion
1.2M+
Contacts managed on largest GT360 tenant
< 1s
Contact search response time
Related Features
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