🌐 Website Chat Widget
A WhatsApp button on any webpage — visitors tap to start a conversation that lands straight in your GT360 inbox, turning browsers into leads.
4 min
Median install time (non-technical user)
< 60ms
Widget load impact on Core Web Vitals
Zero-Code Install
Live on your website in under five minutes
Paste one script tag — or install the WordPress plugin — and the widget appears. Customize color, position, greeting, and pre-fill message without touching a line of code.
- Single-line script tag for any HTML site
- WordPress plugin with visual configurator
- No-code color, position, and greeting editor
4 min
Median install time (non-technical user)
< 60ms
Widget load impact on Core Web Vitals
2.6x
Lead conversion rate vs web form
47%
Visitors who open widget after page scroll depth > 50%
Lead Attribution
Know which page, campaign, or ad each lead came from
The widget appends UTM parameters and page URL to every incoming chat so your team greets each visitor with context and marketing knows which traffic converts.
- UTM source, medium, campaign auto-appended to first message
- Landing page URL captured in contact profile
- Multi-touch attribution report across widget sessions
Smart Routing
Widget leads go to the right team, not a general queue
Configure per-page routing rules so a visitor on the pricing page goes to sales, a visitor on the support page goes to support — automatically.
- Page-URL routing rules with regex or exact-match support
- Time-based rules: route to bot after hours
- Pre-chat form to capture name and email before handoff
83%
Widget leads correctly routed on first touch
18s
Median first-reply time on widget-sourced chats
Related Features
Keep exploring what GT360 can do
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